Your privacy

We strongly believe that respecting and safeguarding your privacy is our responsibility. We will never share or sell any information collected from you with any third party with the exception of providing your address to FEDEX for shipping purposes.

We will use your email address to communicate with you regarding your orders and other transactional matters. We may also use your email address to share information about Edgecomb Potters products and services that may be of interest to you. If we do send you a promotional email, you will be given the opportunity to decline receiving similar emails in the future. Just scroll to the bottom of the email and click "unsubscribe."

Providing your phone number is necessary for FEDEX shipments in the event there are issues with delivery. Your phone number will only be used for the purpose of communicating with you about an order you place with us.

We use the latest industry-standard encryption technologies when transferring and receiving customer data exchanged with our website server. Your information comes to us encrypted, so that it cannot be read as the information travels over the Internet. Making a credit card purchase on our website is just as safe as using your credit card in-store. Edgecomb Potters does not store any credit card information in house.

Edgecomb Potters will never solicit personal data (ie: credit card numbers) from you via email. It is not recommended you use a shared computer (ie: libraries, internet cafés or computer labs) when using a credit card online. Criminals can place key stroke monitoring software onto to these computers to allow them to see the personal information you have typed.